Closing a case
How to close or withdraw a RobinReturn case, what closing means, and where to find the case history.
A case ends in one of a few ways: the debt is paid, you choose to stop, or it reaches judgment. Whichever it is, the full history of what happened is kept.
Ways a case ends
| Outcome | When it applies |
|---|---|
| Closed — paid | The debtor paid; you recorded the payment |
| Closed — lost | The court claim did not succeed |
| Closed — withdrawn | You decided not to continue |
| Judgment | The claim reached judgment — RobinReturn's scope ends here |
Withdrawing a case
You can stop a case at any time — for example, if you reach a private arrangement with the debtor or decide not to pursue the debt further. Withdrawing stops any further reminders or letters. No further paid actions are taken once a case is closed.
The audit history
Every material step on a case is recorded — reminders sent, the letter issued, payments noted, status changes and who made them. This timeline stays available after the case closes, so you have a clear record of the steps you took to recover the debt. That record is useful for your own accounts and, if a matter ever reached court, as evidence of your pre-action conduct.
After judgment
RobinReturn takes a case as far as judgment and no further. Enforcing a judgment — actually collecting the money once it has been awarded — is a separate process that you handle yourself.
Related
- Payments — recording a payment and closing as paid.
- Case statuses — the full lifecycle.