No subscription. No commission on what we recover. You pay only for the actions you use.
RobinReturn is pay-per-action: £2 for a polite reminder, £9.50 for a Letter Before Action and a flat £35 to prepare a County Court claim — no subscription and no commission on what you recover. HMCTS court fees are separate, scale with the claim value (£35–£455) and are paid to the court.
Court fees are set by HMCTS and listed for context only — they are paid directly to the court, not to RobinReturn. Court fees are exempt from VAT; RobinReturn fees are shown exclusive of VAT.
| Stage | Action | Our fee | Court fee | Notes |
|---|---|---|---|---|
| Polite reminderStage I · email | Friendly reminder, drafted & sent on your behalf | £2.00 | — | One charge covers the full three-reminder sequence — no subscription, no minimum. |
| Letter Before ActionStage II · email (PDF yours to post) | Solicitor-drafted LBA template, customised to the case | £9.50 | — | One per case. Statutory compensation (£40 / £70 / £100) is recoverable from the debtor — we take no cut. |
| Claim Form (up to £300)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £35 | Court fee scaled to claim value, recoverable from debtor. |
| Claim Form (£300.01–£500)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £50 | Court fee recoverable on a successful judgment. |
| Claim Form (£500.01–£1,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £70 | |
| Claim Form (£1,000.01–£1,500)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £80 | |
| Claim Form (£1,500.01–£3,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £115 | |
| Claim Form (£3,000.01–£5,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £205 | |
| Claim Form (£5,000.01–£10,000)Stage III · MCOL or post | Prepare claim form & evidence pack | £35.00 | £455 |
What the debtor pays. The full invoice plus fixed-sum compensation under the Late Payment of Commercial Debts (Interest) Act 1998 — £40 per invoice under £1,000, £70 from £1,000, and £100 from £10,000.
What you pay us. £11.50 in total — £2 for the reminder and £9.50 for the LBA. No retainer, no success fee, and no percentage of the principal or the statutory compensation.
What you take home. £4,878.50 — more than you originally invoiced, because the statutory compensation is yours to keep.
Late Payment of Commercial Debts (Interest) Act 1998 · s.5A
Drag the slider for your invoice value, then choose the most likely outcome. We’ll show what you pay us, what’s recoverable from the debtor, and what lands in your account.
The RobinReturn fee is what you pay us; your debtor pays the invoice straight to your bank — we never hold your money and take no commission. Estimates include fees from earlier stages (£2 reminder, £9.50 LBA). Court fees and statutory interest are recoverable from the debtor where the court agrees. Our fees are shown exclusive of VAT; court fees are exempt from VAT.
The table above is RobinReturn’s full fee schedule. If you’re specifically weighing a Letter Before Action against a high-street solicitor, a DIY template, or a collection agency, we keep a side-by-side comparison with current market rates on a separate page.
RobinReturn is pay-per-action, with no subscription. A polite reminder is £2, a Letter Before Action is £9.50, and preparing a County Court claim is a flat £35. You pay only for the stage you reach. HMCTS court fees are separate and paid to the court.
No. RobinReturn charges per action — there is no monthly fee, minimum term or contract. If a £2 reminder gets you paid, that is all you spend.
No. RobinReturn takes no percentage of the debt, the interest or the statutory compensation. The fixed fee for each action is the whole charge, and what the debtor pays you is yours to keep.
The HMCTS fee to issue a claim scales with the amount claimed — from £35 for the smallest claims to £455 near the £10,000 small-claims limit. It is paid to the court, not to RobinReturn, and you can usually recover it from the debtor if you win.
RobinReturn's fees are shown exclusive of VAT. HMCTS court fees are exempt from VAT. Your Stripe receipt sets out the VAT treatment for your company.
The statutory compensation a Letter Before Action claims — £40, £70 or £100 by invoice size — is recoverable from the debtor in full, and the court issue fee is normally recovered if you win. RobinReturn's own preparation fees are your cost of using the service, not a charge added to the judgment.