How much does a Letter Before Action cost with RobinReturn?
RobinReturn's published Letter Before Action is GBP 9.50. RobinReturn does not take a percentage of the principal invoice or of the statutory compensation recovered.
LBA cost
Letter Before Action cost
without the retainer.
The cost of an LBA depends on who prepares it, how complex the debt is and whether you need legal advice. RobinReturn is built for clear UK B2B invoices where a pay-per-action workflow is enough.
Direct answer
RobinReturn's Letter Before Action action starts from£9.50. Court fees do not apply at LBA stage. If the case escalates, HMCTS court fees are separate and shown before you proceed.
TL;DR
- DIY templates are cheapest but easiest to get wrong.
- RobinReturn publishes LBA pricing upfront from £9.50.
- Solicitors are better for complex or disputed cases.
- Collection agencies often charge a percentage of recovery.
- RobinReturn does not take commission on the principal invoice.
Cost comparison
Four ways to send
a formal demand.
A low price only helps if the case is suitable. The right route depends on the invoice value, dispute risk, evidence quality and whether you need legal advice.
| Option | Typical cost shape | Best for | Main risk |
|---|---|---|---|
| DIY template | Free to low cost | Very simple reminders where you are comfortable drafting and tracking everything yourself. | Weak evidence, missing deadlines or poor wording can make escalation harder. |
| RobinReturn | From £9.50 for the LBA action | Clear UK B2B unpaid invoices where you want a structured workflow without a monthly fee. | Not suitable where you need legal advice or representation. |
| High-street solicitor | Often hourly or retainer-led | Complex, disputed or high-value matters. | The cost can outweigh the value of smaller invoices. |
| Collection agency | Often a percentage of recovered sums | Cases where the commercial relationship is no longer important. | Can damage customer relationships and reduce net recovery. |
Worked pricing
What you pay
at LBA stage.
RobinReturn's LBA action is listed at £9.50. RobinReturn takes no cut of the statutory compensation or the principal invoice — both are yours to keep.
For example, if a £4,820 B2B invoice is paid after the LBA and £70 fixed compensation is recovered, the RobinReturn LBA stage cost is £9.50. The £70 compensation and the invoice principal both remain yours.
See the full price book for reminder, LBA and claim-form stages.
Decision guide
When the cheapest route
is not the best route.
| Debt profile | Recommended route | Reason |
|---|---|---|
| Clear B2B invoice, low dispute risk, below £10,000 | RobinReturn or structured self-service | The workflow is likely more important than bespoke advice. |
| Customer says the work was defective | Consider solicitor advice | The issue is evidence and liability, not just payment delay. |
| Consumer debtor or regulated credit issue | Do not use RobinReturn | The public site is positioned for B2B invoice recovery. |
| Large contract dispute or strategic account | Solicitor-led strategy | The downside risk may exceed the cost saving. |
FAQs
Cost questions,
answered clearly.
Do court fees apply when sending a Letter Before Action?
No. Court fees apply only if the matter progresses to the claim stage. A Letter Before Action is a pre-court step.
Is a cheap Letter Before Action always the right choice?
No. If the debt is disputed, consumer-facing, high-value or legally complex, a solicitor may be the better option. RobinReturn is intended for documented B2B unpaid invoices and does not give legal advice.
Start with a published price,
not an open-ended bill.
Begin with a reminder, escalate to an LBA only when needed, and see costs before moving to the claim stage.